Terms of service

Last updated: October 18, 2026

Overview

Welcome to Saltwater Vault! Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Saltwater Vault. Saltwater Vault operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services to you.

By visiting our website or purchasing something from us, you agree to these Terms of Service and our applicable store policies. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our website or services.

1. Eligibility and Use of Our Website

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to use our website for lawful purposes only. You may not use our website to engage in fraudulent activity, violate applicable laws, infringe on the rights of others, or interfere with the operation or security of our website.

We reserve the right to refuse service, restrict access, or cancel orders when permitted by law, including in cases of suspected fraud or misuse.

2. Our Products

Saltwater Vault specializes in natural treasures from the sea and land, including seashells, natural sponges, coral, precious stones, and other natural items.

Because many of our products are naturally formed, each item may vary in color, shape, size, texture, pattern, and appearance. Natural imperfections, markings, and variations are part of the unique character of these products.

We make reasonable efforts to display our products and their colors accurately in photographs and descriptions. However, the appearance of a product may vary depending on your screen, lighting, and the natural characteristics of the item.

Product photographs and descriptions are intended to represent the items offered. Please read individual product descriptions carefully before purchasing.

3. Pricing and Product Availability

All prices are displayed in U.S. dollars unless otherwise stated. Prices, promotions, product descriptions, and availability may change without notice, subject to applicable law.

We reserve the right to correct typographical errors, inaccurate pricing, or other listing mistakes. If an error affects an order you have placed, we may contact you to discuss the correction or cancellation and any applicable refund.

We cannot guarantee that every product will remain available at all times. If an item becomes unavailable after an order is placed, we will contact you regarding appropriate options.

4. Orders and Payment

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to review, decline, or cancel an order where permitted by law, including suspected fraudulent transactions, inventory errors, or pricing errors. If payment has already been collected for an order we cancel, we will issue an appropriate refund.

You agree to provide accurate, complete, and current billing, payment, email, and shipping information.

Payment is processed through the payment methods offered at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

5. Shipping and Delivery

Saltwater Vault currently offers shipping within the United States.

Shipping costs, available shipping methods, and estimated delivery times will be presented where applicable during checkout.

We make reasonable efforts to process and ship orders within the timeframes communicated on our website. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address. Additional costs resulting from an incorrect address or a requested reshipment may apply where permitted by law.

If your order arrives damaged, is missing, or appears to have been lost in transit, please contact us promptly at SaltwaterVault@Gmail.com so we can review the situation and assist you.

Nothing in these terms limits rights or remedies that apply under law.

6. Returns, Refunds, and Cancellations

Our returns, refunds, and cancellation procedures are governed by our separate Return and Refund Policy, which should be reviewed before placing an order.

Please review that policy for applicable return timeframes, eligibility requirements, return shipping costs, and refund procedures.

If you have a concern about an item you receive, please contact us at SaltwaterVault@Gmail.com with your order information and a description of the issue.

Nothing in these terms excludes any refund, replacement, or other remedy required by applicable law.

7. Sales Tax

Applicable sales taxes will be calculated at checkout based on the order details, delivery location, and applicable tax laws.

Customers are responsible for any taxes or charges that are properly applicable to their purchases. We reserve the right to adjust tax calculations as required by law.

8. Intellectual Property

All website content, including our business name, logo, branding, photographs, product descriptions, graphics, and other original materials, belongs to Saltwater Vault or its respective rights holders and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by law.

Purchasing a product does not transfer ownership of our branding, photographs, or other intellectual property.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and social media platforms.

These services may be governed by their own terms and privacy policies. Saltwater Vault does not control third-party websites and is not responsible for their independent content, policies, or operations.

Your use of third-party services is subject to the applicable terms of those providers.

10. Reviews and Customer Submissions

If you submit a product review, photograph, suggestion, or other content to us, you represent that you have the right to share it and that it does not violate the rights of others or applicable law.

You retain any rights you have in your submissions. By voluntarily submitting content for publication or promotional use, you grant Saltwater Vault permission to display and use that content for the purposes you authorize, subject to applicable law and any separate agreement.

We reserve the right to moderate or remove content that is unlawful, misleading, abusive, or otherwise inappropriate.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.

Our online store is powered by Shopify, which processes information as necessary to provide its services and support our store operations.

Please review our Privacy Policy for additional information about your personal data and applicable privacy rights.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information are accurate. However, we do not warrant that all website content will always be complete, current, or free of errors.

Nothing in these terms excludes or limits any warranty or consumer protection right that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Saltwater Vault will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase or use of our products, where such exclusions are legally permitted.

Nothing in these terms excludes liability for matters that cannot legally be excluded or limits any rights or remedies available to consumers under applicable law.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your violation of these Terms of Service or the rights of others.

This provision does not require you to indemnify Saltwater Vault for our own conduct where such a requirement would be prohibited by law.

15. Governing Law

These Terms of Service are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Any dispute will be handled in a court of competent jurisdiction as permitted by applicable law. Nothing in this section limits any mandatory consumer rights or legal protections available to you.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.

The latest version will be posted on our website with its updated date. Changes will apply as permitted by applicable law.

Your continued use of our website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by law.

17. Contact Information

If you have questions about these Terms of Service, an order, or our products, please contact us:

Saltwater Vault
Email: SaltwaterVault@Gmail.com
Phone: 941-914-6293
Website: https://SaltwaterVault.com
Location: Sarasota, Florida, United States

Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.

Thank you for supporting Saltwater Vault and our passion for natural treasures from the sea and land.